LRHCS Annual Report
I would like to express my deep appreciation and thanks to my fellow members of the Board
of Directors, the community members who sit on our board committees, Executive Director
John Jordan, all the staff and volunteers of Lanark Renfrew Health & Community Services,
and our numerous community partners, whose hard work and dedication has contributed to
LRHCS’ successful accreditation review through the Canadian Centre for Accreditation (CCA).
This is no small feat.
The third-party review provided by the CCA is based on accepted organizational practices that
promote on-going quality improvement and responsive, effective community services.
Because of the scope and scale of LRHCS, the CCA required evidence on 327 indicators
pertaining to Governance, Stewardship, Risk and Safety, Organization Planning and
Performance, Programs and Services, Community, Learning Environment, Human Resources,
Volunteers, Systems and Structures, Community-Based Approach, Quality Programs and
Services, and Service Safety. In this, our sixth consecutive and successful accreditation
review, the Review Team found LRHCS to be “...a healthy, effective organization that is
delivering needed programs and services to its clients and community.”
The word-image displayed on the cover captures the Review Team’s impression and
assessment of LRHCS — and affirms that our work is aligned with our Beliefs, Vision and
Mission in supporting people from our rural communities in achieving and maintaining their
best possible health and well-being. Along with much else, the Review Team was impressed
with LRHCS’ ability to accomplish all of the above across such a large rural territory—
spanning the Counties of Renfrew, Lanark and the United Counties of Leeds and Grenville.
Although we have much work to do to ensure all members of our community—especially
those who are most vulnerable—have access to the programs and services they need to
support their best possible health and well-being, for this moment in time, let’s celebrate and
commend each and everyone who contributed to the successes of the past year. This annual
report showcases a few examples of the work the CCA was impressed with. Tomorrow, we
can roll up our sleeves and begin afresh to further improve the health and well-being for all
members in our community.